7 Ways to Surge Customer Lifetime Value
In the customer service world, you may have heard the terminology of customer lifetime value. You may wonder what is customer lifetime value? Customer lifetime value is the total amount of money you can expect to make from a new customer over time. It might take a...
How to Build Your Perfect Website in Stages
The importance of having a website in this digital age is paramount to a company's development and success. Most businesses have an online presence already, taking the necessary steps to grow and remain competitive. Your company's survival depends on your online...
Increase Your Customer Lifetime Value
Most companies focus more on gaining new customers than retaining their current audience, despite studies that prove it costs 7 times more to acquire a new customer. You'll make more money by keeping your existing customers happy and content. You can do this by...
5 Strategies to Keep the Personal Touch
With the rise of the digital age, our physical, face-to-face connections have dwindled. You can chat, link, like, comment, entertain, and request services all with the click of a mouse from the comfort of your own living room. However, creating and sustaining close...
What is Brand Management and Why is it Important?
Your online brand reputation and ranking depend on good brand management. The reputation of your company or brand can be either positive or negative. Whatever way it goes, it will directly influence your bottom line. A good reputation inspires confidence and loyalty....
How to Make Social Media an Amazing Marketing Tool
There isn’t a week that goes by that we don’t get questions about social media. Is it really beneficial? What works? How do you do it? Social media is one of the marketing strategies that most small business owners know they need to use, but it is a miasma of unknown...
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